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Verisend Resources

Here is an "all in one place" list of Verisend Resources


01/06/2022


   Look for the Logo

Below are some tools that can help make sure that you are fully utilizing Verisend to correctly identify the good mail.

Hide details for  Verisend Overview Verisend Overview

    Verisend Shows the Good Mail in HCL Notes versions 9, 10, 11 and 12.
    Messages that are received in Domino are first checked for SPF compliance using SpamSentinel or our Positive Identity for HCL Domino addin. We stamp the message with those results.

    When the user opens a good message, Verisend shows a Display Panel in the Notes client and displays for the user a green panel:

    When we are unable to determine if the sender is who they claim to be, so we show a Yellow Warning triangle and mark the message "Unverified":

    Phishing messages re clearly labeled like this:



Hide details for   Verisend Training Email for End-Users Verisend Training Email for End-Users
    Here is an email that you can send to all employees to explain how to best use Verisend. Feel free to edit it to clarify your organization's policy.
    The two takeaways for employees are:
    1. Look for the Green to find Good Mail
    2. Do NOT act on any other messages without a second opinion from the help desk.

    ------------------------------------------------- Beginning of Email -------------------------------------------------

    Our organization has deployed Verisend to everyone's Notes mailbox. Verisend is a display panel to help identify the good mail, mail that you can trust. Our internal policy is to only act on messages with the green Verified logo, which appears for all Internal Notes mail, and from trusted Brand senders.

    The two takeaways for all employees are:
    1. Look for the Green to find Good Mail
    2. Do NOT act on any other messages without a second opinion from the help desk.

    Good Mail
        1. Known Internal Senders
        These messages come from Internal Notes users. Any message that does not say "Internal Sender" is a fake, 100% of the time.


        2. Brand Senders
        These messages come from known Brand Senders. When you see the logo, you can be 100% sure that it came from the sender whose logo is displayed. If a message says "Amazon" anywhere in the body but there is no logo, it is a fake, 100% of the time.


        3. Known External Senders (people in your address book or that you have sent mail to.
        These are your everyday business contacts and we are sure that it came from that sender. Trust this messages as much as you trust this sender.

    Use Caution
        4. External Senders who are valid senders but that you do NOT know
        These senders are valid, but you have never sent them any email and they are not in your contact list. These might be legitimate new senders, or look-alike accounts that are trying to fool you. Use Caution!


        5. External Senders whose email is possibly forged.
        Many messages cannot be identified as good mail, so they appear with a yellow unverified banner and caution symbol. Use caution with all of these messages and do not act on requests in these emails. This means do not contact them via a cell phone, or reply to a private email account, do not send any money, do not send any company or personnel data to this person.

    Danger!
        6. External Senders whose name is forged.
        Do not act on or reply to any of these messages. If you think this message is valid, contact the help desk before acting on this message or replying to this message. Do not send any money or information of any kind to these senders, and do not click on any links or attachments.



    Look for the Logo to Identify the Good Mail
    How can you Identify Good Internal and External Email?

    Watch a 1 Minute Summary of Verisend Good Mail Identification:


    ------------------------------------------------- End of Email -------------------------------------------------


    Hide details for  Install Verisend into your Mail Templates Install Verisend into your Mail Templates

      We have created a simple installation program to add our Verisend Display Banner to your mail template.

      It will work with Notes versions 9, 10, 11 or 12.

    -

    HCL Notes VersionTemplate NameFile Name
    Notes 9StdR9Mailmail9.ntf
    Notes 10StdR10Mailmail10.ntf
    Notes 11StdR11Mailmail11.ntf
    Notes 12StdR12Mailmail12.ntf

      The install program will backup your template to a new name, for example mail9.ntf.bak and install Verisend into the mail9.ntf. User mail files will be refreshed overnight and they will have the Verisend banner in their mailbox the next day.

      Click here to open the mail template installation tool, which works from a Notes database:
      VerisendInstaller29.nsfVerisendInstaller29.nsf
    Verisend 2.9 April 08 2022



    Hide details for  Check your Domain SPF settings Check your Domain SPF settings

    Hide details for  Send a Message to Test your SPF Settings Send a Message to Test your SPF Settings

    How does the outside world see your SPF (this is a good double check)

    One thing that is important is to check your SPF settings for outbound messages. We have made a self-service tester that works by sending a message to
    Verisend SPF Checker <SPF.check@Verisend.email>

    You will receive a report back in one minute showing if your sending server is correctly configured.

    Send a Test Message


    Bonus: When you get a message back, your Verisend display banner should look like this if everything is working correctly:



    Hide details for  SPF Primer SPF Primer

      SPF can seem complicated, but it is simple: Is the server authorized to send mail on behalf of your Domain?


    Hide details for  Verisend Explainer Video Verisend Explainer Video

    Hide details for  Verisend SPF Fail List Verisend SPF Fail List

      The Verisend SPF Fail List is an advisory list of messages received that failed SPF by people who use the Verisend email verification system.

      The Verisend SPF Fail List


    Hide details for  Verisend Clients Supported Verisend Clients Supported

    Hide details for  Register your Domain with Verisend Register your Domain with Verisend

      If you want to list your domain, visit Verisend Registration. The registration process allows us to verify that you are the domain owner and allows you to provide your preferred Brand for presentation to users when they receive an email from you.





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