ASCII File Examples: Structured Text

MayFlower develops specialty software products for Lotus Notes & Domino.

Chapter Appendix A - ASCII File Examples: Structured Text

File Format: HELPDESK.STR

Note: This release of Sentinel supports the file format listed below. You may request support for other file formats by clicking the link at the top of this page. You will be contacted by our support staff. Please be sure to attach a small sample file format for our review.

1. Structured Text HELPDESK.STR
INFOMANNUMBER:00034894
STATUS:OPEN
DATEOPENED:07/29/94
TIMEOPENED:09:00
REPORTEDBY:PETER GRAY
REPBYLOCATION:OSSG
REPBYTELNO:(617) 270-9000
DATEOCCURED:07/29/94
TIMEOCCURED:09:00
PROBLEMTYPE:SOFTWARE
COMPONENTNAME:CICS
CAUSECODE:LOOPING TRANSACTION
PRIORITY:HIGH
OCCURRANCES:ONE
OUTAGE:OPERATIONS
ASSIGNEDTO:GRAY
ASSIGNEDTOLOC:OSSG
ASSIGNEDTOPHONE:(617) 270-9000
ESCALATEDTO:GRAY
ESCALATEDTOLOC:OSSG
ESCALATEDTOPHONE:(617) 270-9000
VENDORPROBLEMNO:ABC1234
CLOSECODE:APPLICATION WAS FIXED BY DEVELOPMENT
CLOSEDATE:07/29/94
TIMECLOSED:09:00
USERIMPACT:HIGH
SPECIALIST:GRAY
RECEIVEDBYLOC:OSSG
EXTENSION:2851
CHANGECONTROLNO:1234ABC