| Comment |  | Feedback |
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| Quick, satisfactory and very helpful service. | | very good |
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| This is the second or third time that I have worked with Nick and as normal the service was VERY, VERY good. He is one of the few support techs that are friendly and do not make you feel like a total fool in a stressful situation. Kris W. Dallas Tx | | Nick did not add to the stress of a already stressful situation. He did his thing and got things right again. |
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| Nick solved the problem in a shorter time than it took me to type in the description of it. | | So far, all of you that I've been in contact with really do a very nice job. And I appreciate it. |
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| absolutely hilarious support | | by far the best sales support ever !
(55 years old !) |
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| The solution was immediate and perfect. | | Nick is always prompt and have the solution. |
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| Nick is quick and gets the job done, as always 10+ | | 10+ |
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| verry good it was a very great support to me thanks lot | | 7-8 months |
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| great support | | the software for assistance is easy to use and needs no special firewall and proxy configuration |
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| good job in helping get mail working again... | | |
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| He is very knowledgeable and helpful. | | Very helpful and effective. Very much satisfied. |
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| Very good assistance, and very faster to solve the problem. | | Very good and professional |
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| Excellent service. The on screen management and systematic approach is a joy to see. Also sharing that he had seen a similar problem , no db field in the mailin options, helped ease my concerns that it was my issue. :-) | | 10 out of 10, problem solved, solution put in place for the reinstall on the production server, and a few extra bits of advice added in with regard to scheduling with the weekend coming up. If we hadn't already purchased a licence, I would be buying one right now just based on the quality of the support! |
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| Expert! | | |
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| Nick in London was a joy to work with, quick, smart and efficient. Thanks lots. Omar A. | | Excellent |
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| Nick's help has been a great help for us. The most important, apart from he has solved all our problems, is that he is very patient and kind. | | It has been an experience without problems, what is the best! |
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| Great like the last time..... | | |
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| Hate to sound like a broken record, but EXCELLENT as always | | |
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| Problem solved very quick. | | Very Good |
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| Very fast and good help! | | |
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| Great service, fix my issue quickly! | | Excellent, a little concerned that a stranger was controlling my computer, but watching every move was good. This has been the fastest way to resolve this issue. thanks, Dion. |
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| Thanks for professional urgent support. | | Thanks Nick |
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| Very good, Professional tech support. | | Great, fast response... |
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| Verrrrrry helpful. | | |
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| very helpful! | | I'm impressed of how fast do you take care of my problems! I'm *very* satisfied! |
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| perfect ! | | |